Privacy Policy

At Pinnacle Services, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our Food & Beverage online ordering platform.

1. Information We Collect

Personal Information: This includes your name, contact details, delivery address, payment information, and any preferences you provide.
Usage Data: This includes details about your interaction with our website, such as your IP address, browser type, device type, pages visited, and the duration of visits.
Communication Data: Records of your interactions with our support team, feedback, and survey responses.

2. How We Use Your Information

To process, confirm, and deliver your orders.
To personalize your experience on our platform by recommending items or services based on your preferences.
To send promotional offers, newsletters, or updates, provided you have opted in for these communications.
To analyze trends and improve our website’s functionality and security.
To comply with legal obligations or enforce our terms and policies.

3. Data Security

We implement robust encryption protocols, secure servers, and regular security audits to safeguard your data.
Access to personal information is restricted to authorized personnel who require it to perform their duties.

4. Sharing Information

Your data may be shared with third parties strictly for operational purposes, such as payment processing, order delivery, or fraud prevention.
We may disclose your information if required by law or to protect our legal rights.

5. Your Rights

You can request access to your data, updates to incorrect information, or deletion of your account by contacting us at [contact email/phone].
You can opt-out of promotional communications by following the instructions in our emails.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.